First Information for Customers

Initial Information

Customer information to be provided at first business contact

The Ecclesia Group together with its broker companies is the largest provider of insurance advisory, risk consulting along with the procurement and managing of insurance contracts in Germany. With its modern and market-leading services, the
Ecclesia Group creates value for its clients. This focus on customer benefit forms the basis for constant innovation and further development of products and services in the Ecclesia Group. 

Mandatory information required under Article 15 of the German Regulation on Insurance Mediation (VersVermV)

Insurance broker with a license in accordance with Sec. 34d Para. 1 of the German Trade, Commerce and Industry Regulation Act (Gewerbeordnung), registered with the IHK Lippe zu Detmold, registration number D-SOXI-5D28Y-34. This
information can be reviewed at the German Chamber of Industry and Commerce (DIHK), Breite Strasse 29, 10178 Berlin, phone +49 180 6005850 (0.20 €/call), UNION Versicherungsdienst GmbH renders consulting services on the insurance products offered, as provided for by law.
For its activities, UNION Versicherungsdienst GmbH usually receives a broker’s commission, which is included in the insurance premium. In case of a corresponding agreement, the company works on the basis of a fee, which is to be paid directly by the client. A combination of broker’s commission and fee is possible.
In addition to broker’s commission and fees, interest income may also be earned from its collection activities. In addition to these types of remuneration,
UNION Versicherungsdienst GmbH may receive a separate remuneration from insurance companies for services rendered to such insurance companies. UNION Versicherungsdienst GmbH does not receive any other payments as remuneration.
In the case of insurance contracts that are mediated and/or managed by an underwriting agency of the Ecclesia Group as an insurance agent for insurers, said company receives a commission from the insurer for its activities on behalf of the
insurer, which is included in the insurance premium.

Arbitration board
Versicherungsombudsmann e.V., Postfach 080632,10006 Berlin,; Ombudsmann
private Kranken- und Pflegeversicherung, Postfach 060222, 10052 Berlin,

Complaints can be addressed to the above address, the e-mail address or to the phone
number +49 5231 603-8997.

International network
The Ecclesia Group operates its own companies in Austria, Italy, Belgium, Spain, the Netherlands and Turkey. It maintains
a worldwide presence through its partners in the ECCLESIA GLOBAL NETWORK.


Customer information on initial business contact as pdf-download


Data Privacy Statement and Information in accordance with Articles 13 and 14 of the GDPR